“Did the job as promised.”  Lisa Tellem, Pittsford, NY

“I know carpet is clean.” Robyn Binder, Pittsford, NY

See for yourself!  Call 585-589-1754 today to set up an appointment with John.  We guarantee that you won’t be disappointed!

We though we’d share it with you.

John–

Call 585-589-1754 to schedule an appointment today!

We wanted to take a moment to thank all of our customers for taking part in making 2010 a successful year for Burris Cleaning Service.  We also wanted to give you the opportunity to tell us what you think and give us suggestions as to how we can improve in 2011.  SO, take a moment and let us know what you think and IF we use your suggestion, we will send you a small token of our thanks.  Here’s to a terrific 2011!

Built to last forever, extremely well filtered (S class), very easy to use and goes from hard floor to carpet with no manual adjustments.  An active on- board computer assures that the brush roll is always at the right height for whatever flooring is being cleaned.  We all know how annoying it is to try to vacuum beneath beds and other pieces of furniture.  The Sebo X4 actually lays completely flat for getting underneath beds and furniture. It’s a  joy to use.  Feel free to ask to take one for a “test run” for a day or two in your home.

Watch the video!   Click Here ->  Sebo X4

Our receptionist politely said to her, “Ma’am, I’m sorry but were your carpet cleaners.”

“I know,” she said with disdain in her voice, “we’ve used you for years! Why do you think I’m so upset? You’ve never disappointed us before ”

Our receptionist stated, “Ma’am, I don’t think you heard me; we are your CARPET CLEANERS. We clean carpets, oriental rugs, upholstery and ceramic tile & grout, but we do NOT clean swimming pools.”

Dead silence.

“Oh I must have called the wrong number.”  Click.

“…on-time arrival and knowledge of how to take care of problem stains.”  J. Cortese, Rochester, NY

“…attention to detail.  I am a satisfied customer.”  D & J Butler, Fairport, NY

Thanks for taking the time to let us know how you feel!

Comparison of Carpet Cleaning Methods

There are four basic methods for cleaning carpets:

*Carpet Shampooing
*Dry Powder Method
*Bonnet Cleaning
*Hot Water Extraction/Steam

Carpet Shampoo Method

The theory in the shampoo method is to generate a lot of foam in the carpet, allow this foam to dry, have the resulting residue attract the soil, and vacuum up the residue and soil the next day.

Because of past resoiling problems, carpet shampoos will frequently also have an anti-resoiling additive such as a resin or polymer to reduce this resoiling tendency.Today’s carpet shampoos (often called Encapsulation Solutions) offer terrific results with no resoiling what so ever if done correctly. 

Three primary types of machines are used for this process:

* Cylindrical Foam
* Dual Cylindrical Brush
* Rotary Shampoo

The Cylindrical Foam Shampoo machine uses an air compressor to create dry foam before the foam is applied to the carpet and the carpet is then agitated with a revolving cylindrical brush which combs the foam through carpet pile. This method will leave dirt trapped in the carpet pile. Carpet must be thoroughly vacuumed before and after cleaning.

The Dual Cylindrical Brush machine usually has an onboard shampoo tank that disperses the cleaning agent across the carpet as the brushes work it into the pile. Embedded debris is usually “dug” out of the carpet at the same time. Post vacuuming is a must. Matted or distorted pile can be rejuvenated with this method.

The Rotary Shampoo method uses an ordinary rotary floor machine (the same kind used for stripping wax), sprays shampoo onto the carpet from a dispensing tank, and a rotary brush whips the detergent to a foam. Post vacuuming is needed as well to remove dried shampoo and soil.

Dry Powder Method

In this method, dry absorbent compound (containing small amounts of water, detergent, and solvent,) is sprinkled over carpet or worked into the carpet with a machine. This purpose of this cleaner is to attract and absorb soil. Mechanical agitation from a brush works the cleaner through the carpet.

These products usually contain an absorbent carrier, water, detergent, and solvent. The theory is that the liquids dissolve the soil and this soil/detergent/solvent mixture is absorbed into the carrier and is then vacuumed up. They are often used with a detergent prespray in heavily soiled areas.

The absorbent cleaner most commonly is organic, but may also be polymers. The compound is supposed to absorb the dislodged soil and is then vacuumed away. Carpet must be thoroughly vacuumed before and after cleaning.

Very thorough vacuuming should be used to ensure that most of the carrier comes out of the carpet. With the extremely fine powder types, indoor air quality can be reduced. If a white powder starts appearing on shoes and cuffs of pants, too much was used and it was not thoroughly vacuumed up.  A common problem is for this white powder to reappear after wet extraction cleaning.

This cleaning method has the advantage of no drying time for interim maintenance, since little water is used. This makes it a common maintenance cleaner.

Host®, Capture®, Love My Carpet®, Arm and Hammer®, and Carpet Fresh® would be included in this category.

Bonnet Method / “Carbonated Cleaning”

This method is sometimes called “dry cleaning”, which is a misnomer, since water is used.

Bonnet Shampooing is simply an adaptation of hard floor spray buffing to carpets.

This method for carpet maintenance consists of the use of a rotary or oscillating brush adapted with a stiff brush or drive block designed to drive wet, damp or dry pads. The carpet can be sprayed with the cleaning solution and/or the pads can be soaked in the cleaning solution and squeezed lightly before placing the pad under the driving brush.
Sometimes, carbonated water is used to (in theory) give better soil suspension and bring down the pH. Companies using this method frequently use “scare” tactics to convince consumers that extraction cleaning or steam cleaning will destroy the carpet.
This method is best for light use commercial glue down carpeted areas where children and bare feet will not come in contact with the carpet. Used as a interim cleaning method it can keep your business flooring looking good between more thorough Extraction cleanings.

Steam Cleaning

This method is often called “Hot Water Extraction” or “Steam Cleaning” and is the cleaning method nearly all carpet manufacturers and carpet fiber producers recommend.

This is the only cleaning method classified as “deep cleaning”. All the others are considered “light surface cleaning” because they are incapable of removing soil deep in the pile. Also, all other methods leave large amounts of cleaning agent in the carpet after cleaning.

The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends this method, because its own research indicates that it provides the best capability for cleaning.

This method is frequently called “steam” cleaning due to the fine spray of water used to force dirt out of the carpet which is sucked up by the vacuum slot immediately in front of the spray. Seldom is real live steam used, however. This process consists of spraying a solution of water and detergent into the carpet pile and recovering the water and soil with a powerful vacuum into a holding tank. This can be done from a truck-mounted unit outside the home with only the hose and floor tool brought inside, or by a portable, system brought into the home or office.

From a health standpoint, the truck-mounted system is preferred because the dirty air and humidity are exhausted outside rather than recirculated around the house. Additionally, truck-mounted systems usually are more powerful than portable units and do a much better cleaning job and get the carpet dry more quickly.

With some truck-mounted systems (called PTO’s), the vehicle itself must run in neutral during the cleaning and in many others a separate engine (sometimes with a propane or oil-fired heater) is used to power the unit and heat the water.
Depending upon the equipment, temperatures may range from cold tap water to boiling hot water and even super heated water over 240 degrees F.

General Comments

The choice of the proper cleaning system is extremely important. Some systems leave residues which promote re-soiling and defeat the whole purpose of cleaning. Some methods actually damage the carpet fibers and shorten the life of the carpet. Check with the carpet manufacturer for recommendations.

Carpet Cleaning Frequency:

If carpet is cleaned before it becomes too unsightly, the cleaning chore will be easier and more successful. Allowing the carpet to become overly soiled may result in irreversible damage. It is a common myth that cleaning the carpet before it is absolutely necessary will cause it to get dirty faster. This goes back to the days when the shampoo methods were the most common.

Carpet in a typical household should be professionally cleaned every 6 to 18 months, depending upon the number of residents, amount and type of activity, and whether the carpet is light or dark color.  If the area has unusually high traffic or soiling, it may be suggested that the area is cleaned more often.

Professional Carpet Cleaning versus “Do-It-Yourself” Cleaning:

The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends professional carpet cleaning rather than “Do-It-Yourself” because of the potential problems that can occur from using rental equipment,  such as yellowing, over-wetting, fiber tip damage, severe resoiling, overuse of detergents, etc.
Most rental units available do not adequately clean and may actually damage the carpet.

Make sure to hire a cleaning company that offers all of these methods. In some cases it takes a combination of two or more methods to achieve the best results.  We at Burris Cleaning Service are proud to say that we will do what it takes to get the job done right.  As always, we offer a Money-Back guarantee and look forward to serving you!

“I had never had my carpet professionally cleaned before and it really exceeded my expectations.”  Lillian Neal, Albion, NY

“Makes carpet look almost new!”  Carol Irwin, Albion, NY

“Great results, dependability, and professionalism.  I never expected my chairs to look so good after they were cleaned.  Thank you so much!”  Audrey Tucci, Rochester, NY

“Excellent cleaning job on very dirty carpet, very friendly.  You have outstanding service with an equally outstanding guarantee!  You are a company of integrity – not easy to come by in our society!”  Sarah Ockrin, Webster, NY

“Excellent service and wonderful results.”  John Long, Rochester, NY

“You are the best of any rug cleaning service I have used.”  Cynthia Hosley, Rochester, NY

Thank you, to all of our customers, for your loyalty and kind words over the years.  It has always been our goal to give you superior service and we guarantee your satisfaction or your money back!